Services

Care for every stage of life

Children's Services, Adult Services and Complex Support, each delivered with the same warmth, professionalism and attention to the individual.

For Children & Young People

Helping children and young people feel safe, understood and empowered to move forward

At Millie's, we provide compassionate, person-centred support for children and young people with a wide range of assessed care and support needs, including those who require more complex or intensive packages of support. Every package begins with understanding the individual: their needs, experiences, strengths, routines, communication, relationships and aspirations.

Our approach is child-centred, trauma-informed and safeguarding-led. Rather than asking a young person to fit around a service, we build the support around them.

Who We Support
  • Autism, communication & sensory needs
  • Learning disabilities
  • Physical disabilities
  • Complex & additional needs
  • Emotional & behavioural support
  • Mental health & emotional wellbeing
A carer helping a child with homework, both smiling
A carer and adult client sharing tea and fruit at home
For Adults

Supporting adults to live with choice, dignity and independence

At Millie's, we provide care and support for adults with a wide range of needs, from help with everyday life through to more complex packages of care. We take time to get to know each person before their support starts: what they need help with, what they can already do for themselves, and what they want to achieve. From there, we build the support around them.

Whatever the level of support, our focus is on helping people live as independently as possible while feeling safe, respected and in control of their own lives.

Who We Support
  • Learning disabilities
  • Autism, communication & sensory needs
  • Mental health & emotional wellbeing
  • Physical disabilities & mobility needs
  • Personal care
  • Complex support, including acquired brain injury
Clinically-Led Care

Specialist support, built around the person

At Millie's, we provide tailored support for children, young people and adults with complex and multiple needs. Complex care is about much more than a diagnosis or a list of clinical needs, it's about understanding the person as a whole: how they communicate, what makes them feel safe, their routines, relationships, health needs and what they want from their life.

Every package starts with a detailed assessment, working with the individual, their family and the professionals already involved in their care to build the right team around them.

Who We Support
  • Complex health needs
  • Neurological conditions & acquired brain injury
  • Epilepsy & seizure support
  • Respiratory & clinical support
  • Nutrition & hydration, including delegated healthcare tasks
  • Behaviours of concern, supported through PBS and least-restrictive practice
A carer attending calmly to a client at home in a personal, homely room
Getting Started

How a referral into these services works

1

Refer or Enquire

Submit a referral or reach out directly, as a family member, social worker or clinician.

2

Free Assessment

We visit to understand the specific service and level of support needed.

3

Tailored Package

A care package is designed around the individual's needs, from the service areas above.

4

Care Begins

Consistent, trained carers are matched and support starts, with regular reviews.

Common Questions

Services FAQs

Do you provide overnight or 24-hour care?

Yes. Our Complex Support packages include overnight and 24-hour care where clinically needed, delivered by fully trained staff.

Can care needs change over time?

Absolutely. Care plans are reviewed regularly and adjusted as needs, routines or circumstances change.

Not sure which service is right?

Get in touch and we'll talk through the best fit for your situation, or make a referral directly.

Make a Referral Contact Us